Have a question about your order, shipping or a return? We will be happy to help. Our customer service does not give personal advice on use in humans or animals: our products are intended exclusively for laboratory and research use.
| Channel | Details | Notes |
|---|---|---|
| shop@cleanpeptides.eu | For all questions about orders, shipping, returns and complaints. | |
| WhatsApp customer service | +31 6 82 90 28 52 | Our AI assistant Eva replies first. For returns, complaints and questions that Eva cannot handle, a member of our team takes over. |
| Post | Clean Peptides BV Stationsstraat 16A 9581 AX Musselkanaal the Netherlands | Please register a return before sending it (see below). |
Please include: your order number and, if an item is damaged or incorrect, a photo of the product and the packaging.
Registering a return
Register a return through our returns portal or email shop@cleanpeptides.eu with your name, order number and the products you want to return. You will then receive return instructions and the return address. Please read our return policy first.
Company details
| Company name | Clean Peptides BV |
| Registered address | Stationsstraat 16A 9581 AX Musselkanaal the Netherlands |
| Dutch Chamber of Commerce (KvK) | 42043083 |
| shop@cleanpeptides.eu | |
| Phone/WhatsApp | +31 6 82 90 28 52 |
Read more about us or see our frequently asked questions.
