{"id":2238,"date":"2025-11-25T11:46:17","date_gmt":"2025-11-25T10:46:17","guid":{"rendered":"https:\/\/cleanpeptides.eu\/politique-de-retour\/"},"modified":"2026-07-14T07:47:33","modified_gmt":"2026-07-14T05:47:33","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/cleanpeptides.eu\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2238\" class=\"elementor elementor-2238 elementor-289\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10f769 e-flex e-con-boxed e-con e-parent\" data-id=\"d10f769\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3744ace elementor-widget elementor-widget-spacer\" data-id=\"3744ace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-455a8f6 elementor-widget elementor-widget-heading\" data-id=\"455a8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7981d7 elementor-widget elementor-widget-spacer\" data-id=\"e7981d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edb980b e-flex e-con-boxed e-con e-parent\" data-id=\"edb980b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c601008 elementor-widget elementor-widget-text-editor\" data-id=\"c601008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Politique de retour &#8211; CleanPeptides.fr<\/strong><\/p><p>Chez CleanPeptides.nl, nous faisons de notre mieux pour livrer votre commande avec soin et rapidit\u00e9. Vous trouverez ci-dessous notre politique de retour telle qu&rsquo;elle est appliqu\u00e9e dans le cadre de la l\u00e9gislation n\u00e9erlandaise et europ\u00e9enne. <\/p><p><strong>Droit de r\u00e9tractation (14 jours)<\/strong><\/p><p>En tant que consommateur, vous avez le droit de r\u00e9voquer votre commande dans les <strong>14 jours suivant sa r\u00e9ception<\/strong>. Apr\u00e8s votre notification de r\u00e9tractation, vous disposez d&rsquo;un <strong>d\u00e9lai<\/strong> suppl\u00e9mentaire <strong>de 14 jours<\/strong> pour nous renvoyer le produit.<br>Le produit doit \u00eatre non ouvert, non utilis\u00e9 et dans son \u00e9tat d&rsquo;origine. <\/p><p><strong>Options de retour par type de produit<\/strong><\/p><p><strong>\u2714<\/strong><strong> Fioles et peptides lyophilis\u00e9s<\/strong><\/p><ul><li>Peut \u00eatre retourn\u00e9 dans les 14 jours.<\/li><li>Uniquement autoris\u00e9 lorsque l&rsquo;<strong>emballage n&rsquo;a pas \u00e9t\u00e9 ouvert.<\/strong> <\/li><li>Les flacons dont le sceau est bris\u00e9, qui sont endommag\u00e9s ou qui pr\u00e9sentent des traces d&rsquo;utilisation ne seront pas accept\u00e9s.<\/li><\/ul><p><strong>\u2718<\/strong><strong> Peptides reconstitu\u00e9s (stylos pr\u00eats \u00e0 l&#8217;emploi)<\/strong><\/p><p>Les produits reconstitu\u00e9s ou d\u00e9j\u00e0 dissous <strong>ne peuvent pas \u00eatre renvoy\u00e9s<\/strong>.<br>Pour des raisons d&rsquo;hygi\u00e8ne et de s\u00e9curit\u00e9, de changement de temp\u00e9rature possible et de risque de perte de qualit\u00e9.<br>Ces produits rel\u00e8vent de l&rsquo;exception l\u00e9gale concernant les marchandises qui, pour des raisons de protection de la sant\u00e9 <strong>, ne peuvent pas \u00eatre renvoy\u00e9es<\/strong> lorsque l&#8217;emballage a \u00e9t\u00e9 ouvert.<\/p><p><strong>Exceptions<\/strong><\/p><p>Les articles suivants <strong>ne peuvent pas<\/strong> \u00eatre retourn\u00e9s :<\/p><ul><li>Peptides reconstitu\u00e9s \/ stylos pr\u00eats \u00e0 l&#8217;emploi<\/li><li>Flacons ouverts ou utilis\u00e9s<\/li><li>Les produits qui ne sont plus dans leur \u00e9tat d&rsquo;origine<\/li><li>Produits dont le sceau est bris\u00e9<\/li><\/ul><p><strong>Co\u00fbts de retour et risques<\/strong><\/p><ul><li>Les frais de retour sont \u00e0 la charge du client.<\/li><li>Le client est responsable de l&#8217;emballage et de l&rsquo;exp\u00e9dition corrects.<\/li><li>Nous vous recommandons d&rsquo;utiliser la fonction <strong>\u00ab\u00a0track &amp; trace\u00a0\u00bb<\/strong> pour \u00e9viter les manques.<\/li><\/ul><p><strong>Remboursement<\/strong><\/p><p>Une fois que nous avons re\u00e7u et v\u00e9rifi\u00e9 votre retour, nous vous remboursons le prix d&rsquo;achat dans les <strong>14 jours<\/strong> en utilisant le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 lors de la commande.<br>Si le produit a \u00e9t\u00e9 ouvert, endommag\u00e9 ou utilis\u00e9, une d\u00e9pr\u00e9ciation peut \u00eatre appliqu\u00e9e.<\/p><p><strong>Retour du registre<\/strong><\/p><p>Vous pouvez signaler un retour en envoyant un e-mail \u00e0 :<\/p><p>\ud83d\udce7<strong> shop@cleanpeptides.nl<\/strong><\/p><p>Veuillez mentionner :<\/p><ul><li>Votre nom<\/li><li>Num\u00e9ro de commande<\/li><li>Produit(s) que vous souhaitez retourner<\/li><\/ul><p>Vous recevrez alors les instructions et l&rsquo;adresse de retour.<\/p><p><strong>Des questions ?<\/strong><\/p><p>N&rsquo;h\u00e9sitez pas \u00e0 nous contacter \u00e0 l&rsquo;adresse<strong> shop@cleanpeptides.nl,<\/strong> nous serons heureux de vous aider.<\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Politique de retour Politique de retour &#8211; CleanPeptides.fr Chez CleanPeptides.nl, nous faisons de notre mieux pour livrer votre commande avec [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2238","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/pages\/2238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/comments?post=2238"}],"version-history":[{"count":2,"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/pages\/2238\/revisions"}],"predecessor-version":[{"id":10040,"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/pages\/2238\/revisions\/10040"}],"wp:attachment":[{"href":"https:\/\/cleanpeptides.eu\/fr\/wp-json\/wp\/v2\/media?parent=2238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}