{"id":2242,"date":"2025-11-25T11:46:17","date_gmt":"2025-11-25T10:46:17","guid":{"rendered":"https:\/\/cleanpeptides.eu\/politica-de-devoluciones\/"},"modified":"2026-07-14T07:47:32","modified_gmt":"2026-07-14T05:47:32","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/cleanpeptides.eu\/es\/politica-de-devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2242\" class=\"elementor elementor-2242 elementor-289\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10f769 e-flex e-con-boxed e-con e-parent\" data-id=\"d10f769\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3744ace elementor-widget elementor-widget-spacer\" data-id=\"3744ace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-455a8f6 elementor-widget elementor-widget-heading\" data-id=\"455a8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7981d7 elementor-widget elementor-widget-spacer\" data-id=\"e7981d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edb980b e-flex e-con-boxed e-con e-parent\" data-id=\"edb980b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c601008 elementor-widget elementor-widget-text-editor\" data-id=\"c601008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Pol\u00edtica de devoluciones &#8211; CleanPeptides.co.uk<\/strong><\/p><p>En CleanPeptides.es hacemos todo lo posible para entregar tu pedido con cuidado y rapidez. A continuaci\u00f3n encontrar\u00e1s nuestra pol\u00edtica de devoluciones tal y como se aplica en la legislaci\u00f3n holandesa y europea.<\/p><p><strong>Derecho de desistimiento (14 d\u00edas)<\/strong><\/p><p>Como consumidor, tienes derecho a revocar tu pedido en un plazo de <strong>14 d\u00edas a partir de su recepci\u00f3n<\/strong>. Tras tu notificaci\u00f3n de desistimiento, dispones de otros <strong>14 d\u00edas<\/strong> para devolvernos el producto.<br>El producto debe estar sin abrir, sin usar y en su estado original.<\/p><p><strong>Opciones de devoluci\u00f3n por tipo de producto<\/strong><\/p><p><strong>\u2714<\/strong><strong> Viales y p\u00e9ptidos liofilizados<\/strong><\/p><ul><li>Se puede devolver en un plazo de 14 d\u00edas.<\/li><li>S\u00f3lo se permite cuando el <strong>envase<\/strong> est\u00e1 <strong>completamente sin abrir<\/strong>.<\/li><li>No se aceptar\u00e1n viales con precintos rotos, da\u00f1ados o con signos de uso.<\/li><\/ul><p><strong>\u2718<\/strong><strong> P\u00e9ptidos reconstituidos (plumas listas para usar)<\/strong><\/p><p>Los productos reconstituidos o ya disueltos <strong>no pueden devolverse<\/strong>.<br>Esto se debe a razones de higiene y seguridad, posible cambio de temperatura y riesgo de p\u00e9rdida de calidad.<br>Estos productos entran dentro de la excepci\u00f3n legal de mercanc\u00edas que, por razones de protecci\u00f3n de la salud, <strong>no pueden devolverse<\/strong> cuando el envase ha sido abierto.<\/p><p><strong>Excepciones<\/strong><\/p><p>Los siguientes art\u00edculos <strong>no<\/strong> se pueden devolver:<\/p><ul><li>P\u00e9ptidos reconstituidos \/ plumas listas para usar<\/li><li>Viales abiertos o usados<\/li><li>Productos que ya no est\u00e1n en su estado original<\/li><li>Productos con precintos rotos<\/li><\/ul><p><strong>Costes de devoluci\u00f3n y riesgo<\/strong><\/p><ul><li>El coste de la devoluci\u00f3n correr\u00e1 a cargo del cliente.<\/li><li>El cliente es responsable del embalaje y env\u00edo adecuados.<\/li><li>Te recomendamos que utilices <strong>el servicio de seguimiento y localizaci\u00f3n<\/strong> para evitar que se pierdan art\u00edculos.<\/li><\/ul><p><strong>Devoluci\u00f3n<\/strong><\/p><p>Una vez que hayamos recibido y verificado tu devoluci\u00f3n, te reembolsaremos el precio de compra en un plazo de <strong>14 d\u00edas<\/strong> utilizando el mismo m\u00e9todo de pago que utilizaste al hacer el pedido.<br>Si el producto ha sido abierto, da\u00f1ado o utilizado, se podr\u00e1 aplicar una depreciaci\u00f3n.<\/p><p><strong>Registrar devoluci\u00f3n<\/strong><\/p><p>Puedes denunciar una devoluci\u00f3n enviando un correo electr\u00f3nico a:<\/p><p>\ud83d\udce7<strong> shop@cleanpeptides.nl<\/strong><\/p><p>Por favor, menci\u00f3nalo:<\/p><ul><li>Tu nombre<\/li><li>N\u00famero de pedido<\/li><li>Producto(s) que deseas devolver<\/li><\/ul><p>A continuaci\u00f3n, recibir\u00e1s las instrucciones de devoluci\u00f3n y la direcci\u00f3n de devoluci\u00f3n.<\/p><p><strong>\u00bfTienes preguntas?<\/strong><\/p><p>No dudes en ponerte en contacto con nosotros en<strong> shop@cleanpeptides.nl,<\/strong> estaremos encantados de ayudarte.<\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones Pol\u00edtica de devoluciones &#8211; CleanPeptides.co.uk En CleanPeptides.es hacemos todo lo posible para entregar tu pedido con cuidado [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2242","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/pages\/2242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/comments?post=2242"}],"version-history":[{"count":2,"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/pages\/2242\/revisions"}],"predecessor-version":[{"id":10039,"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/pages\/2242\/revisions\/10039"}],"wp:attachment":[{"href":"https:\/\/cleanpeptides.eu\/es\/wp-json\/wp\/v2\/media?parent=2242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}